
Frequently ASKED Questions
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Session fees vary by therapist. You can find each therapist’s fee on their profile page.
Payment can be made through credit card or e-transfer.
Psychology services are covered by most employee benefit and private health insurance plans. You will receive a receipt that you can submit to your insurance provider for reimbursement.
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Hours of operation vary by therapist. You can find each therapist’s availability listed on their profile page
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Services are provided online over a secure video conferencing system.
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Although virtual therapy has existed for over 20 years, it has become more widely adopted during the COVID-19 pandemic.
Research has shown virtual therapy to be as effective as in-person therapy for various mental health concerns. Additionally, virtual therapy offers the benefits of convenience, flexibility, and ease of access.
In deciding if virtual therapy is for you, you should consider your personal preferences, comfort using technology, and therapy needs.
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Sessions are usually booked for a “clinical hour”, which means 50 minutes of meeting with your therapist and 10 minutes for your therapist to complete notes and plan next steps for your care.
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To build a strong foundation and momentum, we encourage clients to begin with weekly or biweekly sessions. Over time, you and your therapist will work together to decide on a meeting frequency that best supports your needs
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It depends. Some people may just need help navigating a specific issue, and this may be accomplished in several months. Many clients are working through a variety of concerns and want to do deeper work that requires longer-term support.
It’s also very common for clients to have seen enough progress after a certain amount of time and then choose to attend less frequently to maintain their progress and address new issues as they arise.
It is entirely up to you - you can do therapy for however short or long a time that is of benefit to you.
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Finding the right therapist is an important factor in therapy success. There is no therapist who works well with everyone, and you deserve someone you trust and feel connected with.
Schedule a free 15-minute consult to explore how our team can best support you.
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